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White-Ash.com
kiteatnite@White-Ash.com
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Minneapolis,
Minnesota, USA
612/333.8483 ~ address available to clients
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Value To Your Business
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| 20+
YEARS COMPUTING EXPERIENCE Background as both PC and MAC
software user, support specialist, and trainer includes Internet,
HTML, Dreamweaver,
Fireworks, scanning, graphics, presentations,
word processing, telecommunications,
databases, spreadsheets, networking, calendaring, messaging,
CD-R and
CD-RW, DOS, utilities, macros, virus protection; 75 wpm |
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| EFFECTIVE
COMMUNICATOR, EXCEPTIONAL PERSONALITY Positive outlook;
generate intuitive and creative collaboration with
pertinent questioning and comprehensive perspective;
thrive on overcoming challenges; self-motivator/trainer equally comfortable
in interpersonal interactions of all types; streamline procedures
into simple, timesaving shortcuts; resourceful researcher; thorough |
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Professional
History
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| SOLE
PROPRIETOR |
2001
- 2007
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Minneapolis, MN |
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- Web design
and graphics
- eBay sales
- DJing
- Computer
consulting (Access, hardware installs, training)
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| TECHNICAL
ASSISTANT |
1999
- 2000
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Litespa, Minneapolis, MN |
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- Supported
technical, computing and network procurement, administration,
and training
- Designed
and produced marketing and display materials
- Administered
phone system; trained new employees in phone, spa, and End-dermology
procedures
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| HELP
DESK REPRESENTATIVE |
1997
- 1998
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| Reliant
Energy Minnegasco, Minneapolis, MN |
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- Resolved
first-level issues for software, hardware, LAN, Internet, telecommunications,
mainframe
- Comprehensively
logged requests and tracked progress through to resolution
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| PUBLICITY
ASSISTANT/GRASSROOTS FUNDRAISER |
1993
- 1996
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| Patrick's
Cabaret, Minneapolis, MN |
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- Coordinated
grassroots effort involving 500 volunteers, contributors, and
entities for 20 events
- Co-organized
and executed successful phonathon fundraiser
- Tracked
all grassroots efforts and generated comprehensive reports
- Produced
and disseminated monthly publicity materials; edited grant proposals
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| PROJECT
ASSISTANT ONLINE SCHOOL SYSTEM ROLLOUT |
1992
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| Management
Information Systems, Public Schools; Virginia Beach, VA |
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- Installed,
tested and customized instructional and site versions of citywide
student/faculty records database
- Remotely
guided users online and via telephone through processes utilizing
file transfer protocol
- Trainer
aide during introductory workshops for all levels of school personnel
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| COMPUTER
CENTER COORDINATOR/LIBRARY SPECIALIST |
1987
- 1991
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| Johns
Hopkins University; Bologna, Italy |
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- Mounted and
managed new Student Computer Center with 8 PC's
- Devised
and conducted 4 levels of PC workshops for 150 new students annually;
designed teaching aids
- Produced
40-page User's Guide with systematic method for using WordPerfect
and outlining Student Computer Center procedures, resources and
functions
- Collaborated
on library's networking and automation; in charge of 800 worldwide
periodicals, acquisitions, bookstore, invoices
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| EXECUTIVE
ASSISTANT/ACCOUNT EXECUTIVE/SECRETARY |
| Various;
Washington, D.C. |
1981
- 1986
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- Oversaw office
acquisitions and technical assistance
- Maintained
monthly mailing list of 7,000 entries
- Trained
coworkers in word processing, databases and office machinery
- Wrote and
produced various types of information materials, including word
processing guidelines
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Education
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George Washington
University; Washington, DC
B.A. SPEECH COMMUNICATION
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1983
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